Refund Policy
Thanks for visiting Vintage Replay at vintagereplay.uk. We specialise in digital and collectible gaming content — and we want you to shop with confidence.
Digital Goods
All digital items, including downloadable games and e-magazines, are non-refundable once they’ve been accessed, downloaded, or activated.
If your digital purchase doesn’t work or is different from what was described, please reach out within 14 days of purchase. Email us at [email protected] and we’ll do our best to help — refunds or replacements may be offered at our discretion.
Refund Criteria
- The product hasn’t been activated or downloaded.
- The refund request is made within 14 days of the transaction.
- There is a confirmed fault or issue with the product.
How to Request a Refund
Email us at [email protected] with your order number, email used at checkout, and a short explanation of the issue.
Please Note
We are unable to refund digital content just because of a change of mind. Please check your order details carefully before confirming your payment.
This policy is in line with current UK regulations on digital content.